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What is the cancellation policy?
When you book on this website, cancellation is free up to 3 days before arrival and no deposit is required.
What are the check-in and check-out times?
Rooms are available from 2 pm and should be vacated before 11 am. If you arrive earlier or leave later, we store your luggage and you are welcome to enjoy the courtyard and the terrace.
Do you offer an airport transfer?
Yes. A private driver meets you at the airport with a sign bearing your name: €20 for up to 3 people, €30 for 4 or more. Send us your flight number when you book.
Is breakfast included?
Yes, in all our rates. It is served every morning in the courtyard or on the terrace.
Can we swim in the pool?
Yes, and many of our guests do. The water is not heated: in the Marrakech heat it stays pleasant for much of the year.
Where is the riad?
In the Sidi Bel Abbès quarter, in the north of the medina: 10 minutes’ walk from the Ben Youssef Madrasa and the souks, 20 minutes from Jemaa el-Fna square.
Do you offer excursions?
We advise you on the activities and excursions that will help you make the most of your stay: the Agafay desert, the Ourika valley, the Ouzoud falls, Essaouira, a tour of the medina, a hammam.
Can we book the whole riad?
Yes. The riad can be hired privately for up to 14 guests, with its six rooms, the courtyard and the terrace. Write to us for a quote.
Is the riad accessible to everyone?
As in most medina riads, the upstairs rooms and the terrace can only be reached by stairs. Tell us what you need and we will suggest the most suitable room.
Which languages does your team speak?
English, French and Spanish.